Family Name Origins Online Catalogue

For centuries, families have proudly displayed their history in the form of a Family Coat of Arms. All our Family Coats of Arms are based on old heraldic descriptions recorded in ancient manuscripts and reference books, some of which will date back to William the Conqueror (11th Century).

First Names

This special personalised gift researches a persons Christian name and is beautifully presented on a background of your choice. Certain backgrounds can incorporate two names). This makes an ideal gift for birthdays, christenings, weddings, anniversary, Christmas or any special occasion. It also includes six lucky numbers and your own personal message can be added if required at no extra cost. (Maximum eight words).

Size: 8" x 10" prints, many styles available

Personalised Key Rings

Lucky Zodiac Key Rings

Lucky Chinese Key Rings

Four Nation Key Rings

First Name Key Rings

Football Backgrounds Football backgrounds

We can get any football team if you cant see the one you want call or email us.

You can personalise the backgrounds with any name, perfect for that number 1 fan.

About Us Family Name Origins are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at mollymulhern@aol.com. Our customer service number is 07900442660 between 10am and 5pm weekdays. Maureen Mulhern will deal with your complaint. Calls are at the normal rate. We try to deal with any complaints in a fair, confidential and effective way. We will acknowledge any complaint within 5 working days. We will keep the customer informed of the progress and how the complaint will be resolved. We welcome any feedback from you the customer.

Our Privacy Policy is at the end of this page and if you have any questions/comments about privacy you should email name on mollymulhern@aol.com

Making A Purchase Postage is included. Making a purchase could not be easier. Just browse our catalogue Click on any items you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. The Information given at the time of ordering is stored to enable the order to be fulfilled. The only other time we would use the information is to contact you by e-mail should we have any particular promotions or Sales. Please e-mail us if you don't want this information to be e-mailed to you. We accept VISA, MASTERCARD, SWITCH OR DELTA. To make a Purchase using a cheque, Money Order or Postal Order or any other method, email or phone us giving us the details. Back ordered items aare not charged until they are shipped. You may send your credit card details via 'phone, post or over the Internet. Please note our Privacy Policy at the end of this page. To order from outside the UK please call 07900442660

Shipping And Handling Postage and packing is

To order from outside the UK please call 07900442660

Delivery Schedule We will process your order right away - Payment will not be taken until your order is despatched. Please allow 28 days for delivery of your order. International orders are generally received within 28 days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges There is no VAT charged.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All the items are personalised according to your request. Your statutory rights are not affected. The customer has the right to cancel their order within 7 working days after the date of receipt. The customer will be asked to pay the cost of postage and monies will be returned within 30 days.

Reaching Us If you need to reach us, please email us on info@familynameorigins.co.uk, alternatively, you can call on 07900442660. Or write to us at Family Name Origins, 15b the Avenue, Minehead, Somerset, TA24 5AY.

Privacy Policy We only use the information we collect about you lawfully in accordance with the Data Protection Act 1998. We do this for 2 reasons:1) to process your order, 2) to provide the best service. We will not email you in the future without your consent. We will give you the chance to refuse marketing email from us or another trader in the future. The information we need includes- Your Name, Address, Phone Number, Email Address & Credit/Debit card details. We will never collect sensitive information about you without your explicit consent. The information we collect will be accurate and up to date. You can email us to check this information. If you find any inaccuracies we will delete or correct it immediately. Personal information will be held securely in accordance with our internal security Policy and the law. If we intend to transfer your information outside the EEA we would always get your consent first. We may use technology to track pattern behaviour of Site Visitors. This can include using a 'cookie' which would be stored on your browser. Most browsers can be modified to prevent this. Information collected can be used to identify you unless you modify your browser settings.

Returns Policy Your statutory rights are not affected. The customer has the right to cancel their order within 7 working days after the date of receipt. The customer will be asked to pay the cost of postage and monies will be returned within 30 days.

Remittance Terms We accept Visa, Mastercard, Switch and Delta payments via this Website. If you wish to make a purchase and pay by Cheque, Money Order, Postal Order or any other method, then e-mail us giving the details and we will contact you by return.